Cancellation and refunds
Cancel anytime. Ask us when something goes wrong.
Effective July 23, 2026
Cancellation
You can cancel Creator at any time from Account → Manage billing. Cancellation stops future renewals. Your access remains subject to the effective date displayed by Stripe and your ArtPolisher account.
Refund requests
If you were charged because of a duplicate transaction, a technical billing error, or a service problem that prevented meaningful use, contact us within 14 days of the charge. We will review reasonable requests individually.
How to request help
Email creationsluckybear@gmail.com from the address used for your ArtPolisher account. Include the charge date and a description of the problem, but never send full card details.